Northern Agent - Summer Beaver
Position
Northern Agent - Summer Beaver
Location
Summer Beaver
Status
Full-time
Shift
As per operational requirements
Department
Northern Agents
Deadline To Apply
Until Filled
Job Summary
Northern agents will represent Wasaya Airways’ interests at the community level.
Duties and Responsibilities
- Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP
- passenger and cargo flights
- Actively solicit within the community for charter work and passengers for scheduled flights
- Utilize radio & available media to develop and advise the community on promotions, rates, etc.
- Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind.
- information and provide airport and local weather reports.
- Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashion.
- Ensure that all passengers (identify special-needs passengers) and cargo traffic or special shipments are checked in and receive the proper documentation as per Wasaya Airways LP policy.
- Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation.
- Represent Wasaya Airways LP in the community in a friendly, positive, and helpful fashion.
- Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
- Ensure accurate and prompt completion of Daily Sales Reports
- Prompt remittance of all Wasaya revenue through preauthorized mediums
- Meet and perform flight check-in duties for Charter flights when required.
- Foster a healthy working environment and promote a positive climate within the workplace.
- Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers.
- Any other related duties as assigned
Skills and Qualifications
- High school diploma or equivalent is preferred.
- Must provide a reference letter from Chief and Council.
- Previous experience with radio communication would be an asset.
- Must be able to work with minimal supervision.
- Proven mechanical abilities.
- Able to effectively communicate both verbally and in writing.
- Able to work well under pressure.
- Strong attention to detail
- Ability to maintain confidentiality
- Strong customer service and troubleshooting skills.
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Strong computer skills and proficient in Microsoft Office and in the use of internet and email
- Professional appearance and manners
- Strong work ethic and positive team attitude
- Must have excellent organizational skills.
- Must possess a high level of honesty and integrity.
- The ability to communicate in Oji-Cree or Ojibway is an asset.
Working Conditions
- Overtime as required, on call.
- Must work irregular hours.
- Weekend work is required.
- Work indoors and outdoors.
- May be exposed to loud noise, dirt, oil, and fumes.
Physical Requirements
- Ability to lift or move up to 50lbs.; Repetitively.
- Manual dexterity is required.
Contact
If you are interested in this position, please submit your resume and cover letter to:
Human Resources
Wasaya Airways LP
201 Kelner Place
Thunder Bay, ON P7E 6V3
Fax: (807) 789-1645
Email: careers@wasaya.com