Relief Ramp

Position
Relief Ramp
Location
Kasabonika
Status
Part Time
Shift
As per Operational Requirements
Department
Ground Operations
Deadline To Apply
Wednesday May 8, 2024

Job Summary

Relief Ramp agents will represent Wasaya Airways LP interests at the community level.

Duties and Responsibilities

AGENT MAJOR RESPONSIBILITIES:

  • Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights
  • Actively solicit within the community for charter work and passengers for scheduled flights
  • Utilize radio & available media to develop and advise community of promotions, rates, etc.
  • Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind information and provide airport and local weather reports
  • Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashion
  • Ensure that all passenger (identify special-needs passengers) and cargo traffic or special shipments are checked in and receives the proper documentation as per Wasaya Airways LP policy
  • Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation
  • Represent Wasaya Airways LP in the community in a friendly, positive and helpful fashion
  • Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
  • Ensure accurate and prompt completion of Daily Sales Reports
  • Prompt remittance of all Wasaya revenue through preauthorized mediums
  • Meet and perform flight check in duties for Charter flights when required
  • Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers
  • Any other related duties as assigned

RAMP MAJOR RESPONSIBILITIES:

  • Load and unload cargo and baggage as directed by Flight Crew
  • Marshall aircraft as required
  • Operate aircraft ground equipment and push-back aircraft as required
  • Perform light aircraft grooming as required
  • Assist with boarding of special needs passengers as required
  • Maintain control of baggage and cargo according as required
  • Configure aircraft as required
  • Complete all necessary equipment checks, documentation and paperwork
  • Ensure customer service to passengers
  • Cargo acceptance and inventory control
  • Maintain grounds as required

Skills and Qualifications

EDUCATION/EXPERIENCE:

  • High school diploma or equivalent is an asset
  • Must provide a reference letter from Chief and Council
  • Previous experience with radio communication would be an asset

Skills/Abilities:

  • Must be able to work with minimal supervision
  • Proven mechanical abilities
  • Strong customer service and troubleshooting skills
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure and with minimal supervision
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
  • Professional appearance and manners
  • Strong work ethic and positive team attitude
  • Must have excellent organizational skills
  • Must possess a high level of honesty and integrity

Assets:

  • Ability to communicate in Oji-Cree or Ojibway

CONDITIONS OF EMPLOYMENT:

  • Overtime as required, on call.
  • Must work irregular hours.
  • Weekend work is required.
  • Work indoors and outdoors.
  • May be exposed to loud noise, dirt, oil, and fumes

Contact

Email Resume to: Careers@wasaya.com